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Our Covid-19 Safety Processes

In response to the Covid 19 pandemic, new protocols have been introduced to ensure the safety of our guests and our staff. We will endeavour to make your holiday as pleasurable as possible and if you have any queries please do not hesitate to contact us on


Cleaning protocols

The Duchy takes great pride in the quality of its housekeeping and always seeks to present the properties to the highest standards of hygiene and cleanliness. However, a range of additional specific measures have been introduced in the current circumstances.


Expectations on Arrival and Departure

All of the relevant access for your stay information will be sent to you prior to your arrival so that you will be able to access the cottages without needing to meet us on arrival.

The revised standard check-in time is now not before 5pm to allow the cleaning staff sufficient time to safely and thoroughly deep clean, disinfect and ventilate each cottage ready for your arrival. Unfortunately, we are not in a position to allow guests to drop off or leave luggage between these times.

On departure, we would be most grateful for your cooperation in carrying out some simple housekeeping tasks for the safety of the cleaning staff and future guests.

Leisure Facilities, Play Areas, Tennis Courts and Games Room

Swimming Pool

We have opened the swimming pool at Restormel Manor and are following government guidelines. We are operating a booking system and bookings can be made in the week leading up to your stay. The holiday cottage team will contact you with more details and we ask that bookings are not requested before this. 

In order for the pool to open safely to the government guidelines we have had to adopt a new range of measures, we ask that you please bear with us - more information can be found here.


Play Areas

The play area at Loskeyle and Restormel are open and we ask that guests follow the guidelines -

Please help us minimise transmission of the virus by doing the following;

Games Room

The games room at Restormel Manor is open with guidance in place. 

One cottage in the games room at one time on a first-come, first-served basis.

We would like to ask that you follow a fair use policy of 40 minutes per session.

Tennis Courts at Restormel

The tennis courts at Restormel remain open, guests are asked to bring their own equipment and follow the below guidelines -

Thank you for your cooperation in helping us to make your holiday possible. Despite these new requirements, we will endeavour to make your holiday as pleasurable as possible and if you have any queries regarding these issues, please don’t hesitate to contact us.


Want to see the availability of all properties? Take a look at our availability chart